Introduction

Welcome to Akaka Milkaholic Sdn Bhd (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

Personal Information: We collect personal details such as your name, email address, phone number, and mailing address when you register on our site, place an order, or subscribe to our newsletter.

Payment Information: Credit card details and other payment information are collected when you make a purchase through our website.

Usage Data: We gather information on how you interact with our website, including IP address, browser type, browsing behavior, and pages visited.

Location Data: If you allow it, we may collect information about your location to improve our service offerings.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect data on your browsing habits.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Provide customer support and respond to your inquiries.
  • Improve our website, products, and services based on your feedback and usage patterns.
  • Send you promotional emails, offers, and updates about our products and services. You can opt-out of these communications at any time.
  • Personalize your experience on our website and provide content tailored to your interests.
  • Comply with legal obligations and protect our rights and the rights of our customers.

3. Sharing Your Information

We do not sell or trade your personal information to third parties. We may share your information with:

Legal Authorities: If required by law, or to protect our rights, property, or the safety of our customers and others, we may disclose your information to government or regulatory authorities.

Service Providers: Trusted third-party vendors who assist in website operation, payment processing, order fulfillment, marketing, and customer service. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Serve personalized advertisements based on your browsing behavior. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality and performance of our website.
  • Enhance your experience on our website by remembering your preferences and login details.
  • Analyze website traffic and usage patterns to improve our site and services.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Restricted access to personal information to authorized personnel only. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  • Secure Sockets Layer (SSL) technology to encrypt data during transmission.
  • Regular security assessments and audits.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to certain legal exceptions.
  • Object to the processing of your data for direct marketing purposes.
  • Withdraw your consent to our data processing activities, where consent is the basis for processing.
  • Request the transfer of your personal data to another service provider.

To exercise these rights, please contact us using the contact details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our services after any changes signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Address: Akaka Milkaholic Sdn Bhd

Email: admin@akakacendol.com

Phone: